Community Services and Library Needs Assessment 2023

Closed 24 Sep 2023

Opened 3 Jul 2023

Overview

Modernising our community services and libraries
Leicester’s multi-service centres, community centres, and libraries play an important role in our local neighbourhoods.

However, we know from your feedback that the way people use our multi-service centres, community centres, and libraries is changing. We also know that many people don’t currently visit any of our multi-service centres, community centres, and libraries or are unaware of the services that they offer.

Rising costs and cuts to government funding also mean that we must invest carefully in our services to get the best value for money for our residents.

That’s why we need to ensure the services provided are modern, efficient and fit for purpose for years to come.

Why your views matter

How will we do this?
Earlier this year we asked people visiting our multi-service centres, community centres and libraries about their reasons for visiting and their views on the service provided.

Now we’d like to know more about what your priorities for our multi-service centres, community centres and libraries might be in the future, whether you currently visit them or not.

How do I get involved?
Please take the time to complete this survey. Alternatively, you can fill in a paper copy and return it to your local library or community centre.

How will we use your responses?  
We have commissioned Activist Group, specialists in research and advice on library and community services, to provide independent support on this survey and the proposals we will make based on your feedback.

Activist Group will be analysing the survey responses on behalf of the council. All data will be shared securely in confidence and you can read their privacy policy at activistgroup.co.uk.

The information you provide in the survey will be kept in accordance with terms of current Data Protection legislation and will only be used for the purpose of monitoring. Your details will not be passed on to any other individual, organisation or group. Leicester City Council is the data controller for the information on this form for the purposes of current Data Protection legislation.

See our privacy web page leicester.gov.uk/privacy for details of how we manage personal data.

What happens next

How will we use your responses?  
We have commissioned Activist Group, specialists in research and advice on library and community services, to provide independent support on this survey and the proposals we will make based on your feedback.

Activist Group will be analysing the survey responses on behalf of the council. All data will be shared securely in confidence and you can read their privacy policy at activistgroup.co.uk.

The information you provide in the survey will be kept in accordance with terms of current Data Protection legislation and will only be used for the purpose of monitoring. Your details will not be passed on to any other individual, organisation or group. Leicester City Council is the data controller for the information on this form for the purposes of current Data Protection legislation.

See our privacy web page leicester.gov.uk/privacy for details of how we manage personal data.

Areas

  • All Areas

Audiences

  • Children and young people
  • Working-age people
  • Older people
  • All residents
  • Carers
  • Full-time and part-time workers
  • Disabled people
  • Gypsy and Traveller community
  • Local businesses
  • Local schools
  • Local charitable organisations, including faith communities
  • Households within the scheme boundary
  • School governors
  • Apprenticeship Hub Graduation attendees
  • Parents
  • Volunteers
  • Landowners
  • Taxi / private hire drivers
  • Women
  • Customers / service users
  • Personal assistants
  • Licensed premises
  • Landlords
  • Private tenants
  • Leicester City Council tenants
  • Visitors
  • Young people
  • Cultural and creative professionals
  • Older households (65+)
  • Single people
  • Families with children, including lone parents
  • Couples
  • All households
  • Faith groups
  • Sports clubs
  • Youth clubs
  • Carers' network
  • Trade unions
  • Voluntary organisations
  • Community organisations
  • Self-help groups
  • User groups
  • Third sector infrastructure groups
  • All Voluntary and Community Organisations
  • Advocacy organisation
  • Drug and Alcohol services
  • Health services
  • Early years providers (child minders, nurseries, etc)
  • Taxi operators
  • Police
  • NHS
  • FE colleges
  • Universities
  • Schools
  • Businesses
  • All Public and Private Organisations
  • Service providers
  • Partner agencies
  • Directors
  • Heads of service
  • Managers, team leaders and supervisors
  • Professionals
  • All staff
  • SCE staff
  • Early Help staff
  • Children's services
  • Arts and museums staff
  • Children's, Young People and Families staff
  • Education welfare service staff
  • Youth offending service staff
  • Connexions staff
  • Local Authority staff within Leicester, Leicestershire and Rutland
  • Procurement staff
  • Estates and building services staff
  • Neighbourhood services staff
  • Youth service staff
  • Highways staff
  • Social care and education staff
  • Public Health
  • Housing staff
  • Relevant staff
  • Children and young people justice service volunteers
  • Personal assistants
  • Councillors
  • Workshop attendees
  • Service users
  • Care home residents and their next of kin
  • Allotment holders
  • Walking groups
  • Taxi / HCV / PHV drivers
  • Road users
  • Bus users
  • Support providers
  • Floating support providers
  • Landlords

Interests

  • Neighbourhood services
  • Libraries
  • Community centres