Proposed changes to the acquired brain injury outreach service

Closed 21 Sep 2018

Opened 13 Aug 2018

Feedback updated 16 Jan 2019

We asked

The council consulted on a proposal to end the service. This is because our review found that although the service is valued by those attending, there was no evidence that it prevents people from developing eligible social care needs.

You said

Respondents felt that the service helps avoid social isolation and helps them with maintaining a healthy lifestyle and independence.

We did

The council has decided to end the service which currently only supports around 12 people at any one time. If service users have an assessment for adult social care and they are eligible for services, they could receive services such as specialist community opportunities (day services) for people with brain injury.


Adult Social Care currently provides short term, low level assistance via its Enablement Service to help people who are below the threshold for care and support. The support includes regaining confidence, developing domestic life skills, advice and information.

The council also has a contract with Headway to deliver low level outreach support to adults with an acquired brain injury. Headway also provides the same type of support as the Enablement Service. The contract ends on 31 March 2019.

The purpose of this consultation is to seek views on proposals to end this contract as it does not support people who meet the threshold for care and support. It also duplicates the support that is available through the Council’s Enablement Service.

What happens next

Following the end of the consultation period, we will provide feedback on the findings here.


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