Independent Living Support Sheltered Housing Service

Closed 19 Oct 2018

Opened 30 Jul 2018


Leicester City Council funds six housing associations to provide support services to residents living in 31 non-council sheltered housing schemes.  These services support people who, in most cases, do not meet the council’s threshold for care and support. We call it the Independent Living Support (ILS) Sheltered Support Service.

However, the council has to spend a lot more money on people who do meet the threshold for care and support and need help with things like washing, dressing, eating, and staying safe.  This is costing more now because there are more older people in the city, more people who need a lot of social care help, and the costs of helping them are going up as well.

This is at a time when the government is cutting the amount of money it gives to local authorities and therefore we have to reduce the amount we spend on other services.


Why We Are Consulting

The ILS Sheltered Support Service is not something that we are required to fund by law. We propose to end the funding and we would like your views on that.

We would also like to hear your ideas for how the support might continue without our funding.

What Happens Next

We will tell you what people said and what has been decided on the council’s consultation web pages in December 2018.


  • All Areas


  • Children and young people
  • Working-age people
  • Older people
  • All residents
  • Carers
  • Full-time and part-time workers
  • Disabled people
  • Gypsy and Traveller community
  • Local businesses
  • Local schools
  • Local charitable organisations, including faith communities
  • Households within the scheme boundary
  • School governors
  • Apprenticeship Hub Graduation attendees
  • Parents
  • Volunteers
  • Older households (65+)
  • Single people
  • Families with children, including lone parents
  • Couples
  • All households
  • Faith groups
  • Sports clubs
  • Youth clubs
  • Carers' network
  • Trade unions
  • Voluntary organisations
  • Community organisations
  • Self-help groups
  • User groups
  • Third sector infrastructure groups
  • All Voluntary and Community Organisations
  • Advocacy organisation
  • Drug and Alcohol services
  • Health services
  • Early years providers (child minders, nurseries, etc)
  • Police
  • NHS
  • FE colleges
  • Universities
  • Schools
  • Businesses
  • All Public and Private Organisations
  • Service providers
  • Partner agencies
  • Directors
  • Heads of service
  • Managers, team leaders and supervisors
  • Professionals
  • All staff
  • ASC staff
  • Early Help staff
  • Children's services
  • Arts and museums staff
  • Children's, Young People and Families staff
  • Education welfare service staff
  • Youth offending service staff
  • Connexions staff
  • Local Authority staff within Leicester, Leicestershire and Rutland
  • Procurement staff
  • Estates and building services staff
  • Neighbourhood services staff
  • Youth service staff
  • Highways staff
  • Service users
  • Care home residents and their next of kin
  • Support providers
  • Floating support providers
  • Landlords


  • Adult social care and safeguarding
  • Housing
  • Adult social care