Leading Better Lives

Feedback updated 2 Oct 2024

We asked

We asked about adult social care and health; what is working well, what is not working so well and what is important for the future.

You said

76 people completed the survey and we also held more than 14 focus groups. In total, we gathered more than 600 pieces of information from people. All your responses were reviewed in two workshops attended by representatives from all council departments, public health, the police and the NHS, as well as representatives from local community organisations and people with lived experience.

The key themes from your feedback were:

I feel lonely and isolated
I find it difficult to know where to go for information
we don't feel listened to by the council
I don't use technology so it's difficult to access services that are online.

We did

In response to this, we looked at what we already have in place and what we could do better.

Working with local people and community groups, we came up with four action plans which we will be working on over the next 12 to 18 months. These are:

information and advice festivals
drop-in sessions in local community venues, where people can get information
working collaboratively with other areas of the city council and local communities
local area co-ordinators/street champions who are out and about in local communities, promoting activities and groups.

Overview

Have your say on helping people to lead better lives

At Leicester City Council, we want everyone with care and support needs to be able to live the life they want to live, doing what is important to them, in good homes and in caring communities.

But we know that, to do this, they need more than adult social care and support.

We want to understand if there are better ways of providing advice and support. And we think that improving information and access to services will help us make a difference to people’s lives.

This survey gives people and organisations an opportunity to tell us how council teams – from housing to sports services, transport to parks – can work together to help people to lead better lives.

And we hope people will share their experiences of getting advice and support, while organisations will tell us about their experiences of providing it.

We have an opportunity to think creatively and potentially do things differently – and this is your chance to give us your thoughts, ideas and suggestions.

While the survey aims to gauge the views of people with care and support needs, and staff who work with people, if other residents would like to share their ideas about community wellbeing, please send your views to: leadingbetterlives@leicester.gov.uk

If you require this survey in easy read, please email: leadingbetterlives@leicester.gov.uk

Areas

All Areas

Audiences

Anyone from any background

Interests

Adult social care

Contact