Housing Related Support services – Substance Misuse

Closed 31 Mar 2014

Opened 17 Feb 2014

Feedback Updated 16 Sep 2014

We Asked

We asked you to make comments on the council’s proposal for a new model of Housing-related support substance misuse services which consisted of supported accommodation (of up to 10 beds) and floating support, with an emphasis on supporting recovery. Eligibility for the service was fixed around engagement with substance misuse treatment services; accommodation was limited to 6 months in a substance free environment; and floating support was aimed at those leaving the supported accommodation or needing support in other accommodation.

You Said

There was support for a model that combined supported accommodation with housing-related support and focussed on recovery however most respondents were concerned about the 6-month accommodation limit. Some concern was also voiced about whether the model would have sufficient resources, whether the eligibility criteria should be restricted to those engaged in treatment services and the implications of a substance-free environment.

We Did

The revised model was developed which kept the dual model of supported accommodation (with 10 beds) and floating support; the eligibility criteria and the need for a substance free environment. However, in the light of consultation feedback the length of stay with supported accommodation was changed from 6 months to up to 12 months. This was discussed at the Adult Social Care Scrutiny Commission meeting held on 14 August 2014 and agreed by the Assistant Mayor Adult Social care on 15th August 2014. This decision became active on 3rd September and a tender for the new model went live on 5th September with a view to a new service being in place by 1st April 2015.


We understand that for some people with drug and alcohol issues, housing related problems can be a barrier to their recovery.

Currently, Heathfield House (a 24-bedded accommodation project) provides housing support for people affected by drug and alcohol issues.  This contract is ending in 2015 so we are proposing to change the model of service delivery to create improved pathways, better outcomes for service users and a more efficient use of financial resources.

Why We Are Consulting

We want to find out what people think of the proposed changes to housing related support services for people affected by drug and alcohol problems. We would also like to know how people might be affected if the services were changed.

Service users directly affected by these proposals will be contacted individually with a questionnaire. However, we want to hear from as many people as possible so this consultation is open to anyone who would like to share their views on our proposals.

Please read the information below and the frequently asked questions attached before you complete the questionnaire and the scroll down to the ‘Give us your views’ option at the bottom of the page to begin.

Proposed new model

Our proposed model will create one service that provides both accommodation for service users and supports people living in their own tenancies through a service known as floating support. This type of mixed provision will help support people in their recovery within their own homes and also offer a stable and safe place to live for those that need it.  

Floating Support

Floating support will work with service users who already have accommodation (private, council, housing association) but who may be at risk of becoming homeless as a result of their substance misuse. In these cases, the floating support will work with service users and housing providers to reduce the risk of eviction and improve the service user’s ability to manage their own tenancy.

Floating support will also be offered to service users who are leaving hostel accommodation, custody, residential rehabilitation or the accommodation based provision within the Housing Related Support model as a result of securing stable accommodation. This support will be offered as part of their treatment package to make sure they can maintain their tenancy and to help them reduce the risk of rent arrears or homelessness.  

Accommodation Based support

The accommodation based support will provide a small unit of approximately 10 beds. These beds will be for people who are working with treatment services towards their recovery and who are homeless or require more intensive support and a period of stability as a result of their substance misuse. This will be an intensive level of support for approximately six months to maximise their engagement with their structured treatment programme. A key aim will be to provide a safe and therapeutic place where individuals can remain free from drug/alcohol use.  Eligibility criteria and referral pathways

Referrals to a substance misuse specialist and Housing Related Support will be via Leicester City substance misuse treatment providers.  Referrals from any other source will not be accepted.

The service will be available for both male and female services users aged 18 or over who live in Leicester City. Service users will also need to be actively engaged with a structured treatment programme to address their substance misuse issues.  All support offered will be part of a service user’s planned care and structured treatment provision.


  • Abbey
  • Aylestone
  • Beaumont Leys
  • Belgrave
  • Braunstone Park & Rowley Fields
  • Castle
  • Evington
  • Eyres Monsell
  • Fosse
  • Humberstone & Hamilton
  • Knighton
  • Rushey Mead
  • Saffron
  • Spinney Hills
  • Stoneygate
  • Thurncourt
  • Westcotes



  • Adult social care