Haymarket Bus Station Redevelopment

Closed 22 Mar 2013

Opened 1 Mar 2013

Feedback updated 21 Oct 2013

We asked

We asked for your views on the design of the new Haymarket bus station.

You said

Responses highlighted the following key items: • Quality waiting area • Shop Mobility located within/near to the bus station • Improved footway provision on Charles Street • Accurate bus timetables and real time information • Improved toilet facilities

We did

We have incorporated these ideas into the design of the bus station.

Results updated 28 May 2013


A total of 83 paper based responses were received and a further 177 on-line forms completed.

The Haymarket Bus Station Final Report document which includes the results & findings, is now available for download as a .pdf below.


For further information about the results - please use the contact details listed on this page.



We want to improve bus services and facilities in Leicester city centre. As part of that, we are planning a major and much-needed redevelopment of the Haymarket Bus Station.

Aerial view of proposed redesign

These proposals are part of our Connecting Leicester vision. This aims to create a thriving heart of the city by improving connections between shopping, leisure, heritage, housing and transport facilities - all linked by accessible, high-quality pedestrian routes.

The much-needed redevelopment of the Haymarket Bus Station will help us to achieve that vision:

The Haymarket Bus Station is the main drop off and pick up point of 25 local buses services.

  • Around 20,000 people use it every day.
  • Redevelopment of the bus station will increase the number of bus stands, provide better facilities, improve the public realm and help transform the area into an attractive gateway into the city centre.
  • Making these improvements will help ease bus congestion and queuing and help bring city centre bus services up to the level required to meet modern needs.
  • The proposals go hand-in-hand with ongoing improvements for bus users and pedestrians in Humberstone Gate East.


Why we are consulting

Before we start work on our final design, we want to hear your views on what we are proposing.

The redevelopment proposals for the Haymarket Bus Station include:
  • An investment of £10.5 million to improve services and facilities for bus passengers in the city centre.
  • Offering 11 additional bus stands. This will increase the number of bus services that can operate from a single location, and help improve changeover times for people using more than one service.
  • Relocating nearby on-street bus stops to the new bus station.
  • Increasing footpath widths to improve the area for pedestrians.
  • A more efficient arrangement for buses to enter and exit the new bus station.
  • The demolition of the commercial buildings at the corner of Charles Street and Belgrave Gate as well as removing the roundabout at the junction of Charles Street and Belgrave Gate to maximise the size of the new bus station.
  • A number of other improvements that will make the area more attractive to all bus users and visitors with open public spaces, new planting, street furniture and improved access.
  • Increased capacity at the bus station to meet future needs as the number of bus users grows due to population growth and economic investment.


Bus station aerial view at night

What happens next

Results will be anaysed and considered prior to a design option being chosen by the City Mayor. 


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